Jun 29, 2020
Every small business that has any level of success hits a tipping point where the fact that business is going "kind of well" becomes the most stressful thing to the founders. I vividly remember hitting this point with South Loop Strength & Conditioning several years ago. The gnawing worry that we were missing something or doing something wrong with our business was replaced with a constant feeling of suffocating in emails, meetings, coaching, and duct taping together the cracks splitting apart in seemingly every area of the business. Every business book says that all you have to do is "systemize and delegate." Well, what happens when none of the tasks that you delegate get done properly, you find out your employees are doing crazy things when you’re not in the building, and it seems like everyone hates each other? In the fitness industry, "management" is seen as something for stuffy suits in office jobs. But, a lack of management results in something much worse taking its place. Sarah Sentes taught the Manager Tools conference that Paul and I attended several years back - and that was a game changer for operations at SLSC. I wanted to have Sarah on the podcast to talk about practical takeaways in management for people who hate the idea of managing - particularly those in the start-up scene or involved in the fitness industry.
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